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Cookies Policy
This policy explains how we use cookies and similar technologies on our site, what each category of cookie does, and how you can control them at any time. It applies to Spinking Casino on every device you use to reach us.
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What cookies are and why we use them
A cookie is a small text file that a website asks your browser to store on your computer, tablet or phone. When you return, the file is sent back to us, which allows the site to recognise your device, remember what you did last time and keep your session running from one page to the next.
We also use technologies that work in a similar way, including tags placed in pages, pixels in the e-mails we send and small amounts of data held in your browser's own storage. Where this policy says cookies, it means all of these.
We set them for four broad purposes: to make the site work and keep your account secure, to understand how the site is performing, to remember the choices you have made, and, only where you agree to it, to measure and tailor the gambling advertising you are shown.
Cookies that are strictly necessary are set as soon as you arrive, because the site cannot be delivered without them. Everything else is set only after you have given consent in the cookie notice on the site, and you can change or withdraw that consent whenever you wish.
What cookies do not hold
We do not use cookies to store your password, your full card details or your proof of funds. Payment details are handled in the cashier by our payment providers under their own security arrangements.
The categories of cookies we use
The table below summarises the categories we use. The current list of individual items, together with the purpose and storage period of each, is shown in the cookie notice on the site.
| Category | What it is used for | Set without consent? |
|---|---|---|
| Strictly necessary | Keeping you logged in, protecting your account, routing traffic and recording your cookie choices | Yes, the site cannot run without them |
| Performance and analytics | Counting visits, spotting errors and slow pages, and testing improvements | No, only with your consent |
| Functionality | Remembering language, display settings and the preferences you have set | No, only with your consent |
| Marketing | Measuring campaigns and limiting how often the same advertisement is shown | No, only with your consent |
Strictly necessary cookies
These keep the basic parts of the service working. They hold your logged-in session, balance the load across our servers, protect forms against misuse and help us detect fraudulent or automated activity. We hold a gaming licence, which means we must confirm that every customer is aged 18 or over and verify identity before certain transactions; some of these cookies support those checks.
- Holding your session so you stay logged in while you move between pages.
- Security and fraud prevention, including spotting unusual sign-in attempts.
- Remembering which cookie categories you have accepted or refused.
- Keeping items such as a pending deposit or withdrawal in the correct state in the cashier.
Performance and analytics cookies
These tell us how the site is used so that we can fix problems and improve it. They produce counts and averages rather than a picture of any one person: how many people visited a page, which pages are slow to load, where an error occurred and whether a change to a page worked better than the version before it.
Functionality cookies
These remember choices you have made so that you do not have to make them again, such as your language, your display and sound settings, which lists you have sorted and whether you have already dismissed a message. They also help the site apply the settings held on your account, including deposit limits, loss limits, session reminders and time-outs, and keep a reminder visible on screen while you play.
Marketing cookies
Where you consent, these let us measure which of our campaigns brought you to the site, avoid showing you the same advertisement repeatedly, and make the promotional messages you see more relevant to the products you actually use. We do not use them to direct gambling advertising at people under 18 or at customers who have excluded themselves.
Safer gambling settings are not stored in cookies
Deposit limits, time-outs and self-exclusion are held on your account with us, so clearing your cookies does not remove them. Our site is for players aged 18 and over. Free, confidential support is available from GambleAware, GamCare and the National Gambling Helpline, and GamStop lets you block yourself from all online gambling sites licensed in Great Britain.
How to manage or withdraw your consent
In the cookie notice on our site
The quickest way to change your choices is the cookie settings panel, which you can reopen at any time from the footer of every page.
- Open the cookie settings panel from the footer.
- Look at each category and read what it is used for.
- Switch performance, functionality and marketing cookies on or off as you prefer.
- Save your choice. It takes effect straight away and is recorded for that browser.
Withdrawing consent stops new cookies in that category from being set. Items already stored stay on your device until they expire or you delete them, which you can do in your browser.
In your browser or on your device
Every current browser lets you control cookies from its settings or privacy menu, and the help pages built into your browser explain the exact steps for the version you are running. The usual options are:
- Blocking all cookies, or blocking only those set by sites other than the one you are visiting.
- Deleting cookies already stored, either individually or all at once.
- Clearing cookies automatically each time you close the browser.
- Using a private or incognito window, which discards cookies when you close it.
- On a phone or tablet, resetting the advertising identifier or limiting ad tracking in the operating system settings.
Cookie choices are stored per browser and per device. If you use more than one browser, or both a phone and a laptop, set your preference in each of them.
What happens if you block or delete cookies
Refusing optional cookies does not stop you using the site. Blocking strictly necessary cookies does, because the account and payment parts of the service rely on them. In practice you may find that:
- You cannot log in, or you are signed out as soon as you move to another page.
- A deposit or withdrawal cannot be completed, or verification steps will not finish.
- Games and live tables fail to load or lose their place.
- Settings such as language, layout and dismissed messages are forgotten each visit.
- The cookie notice appears again on every visit, because the record of your choice has been deleted.
- We have less information about faults, so problems take longer for us to find and fix.
Strictly necessary cookies cannot be switched off
If your browser blocks these, we cannot keep you logged in or process a transaction safely, and large parts of the site will stop working. Any limits, time-outs or self-exclusion on your account remain in force regardless of your cookie settings.
Changes to this policy and how to reach us
We update this policy when the cookies we use, or the purposes we use them for, change. The version in force is the one published on this page, and the date it took effect is shown at the top. If a change materially affects the optional categories, we will ask for your consent again through the cookie notice.
If anything here is unclear, or you want to know more about a particular cookie, write to us at support@casinospinking.co.uk or use the live chat on the site. It helps if you tell us which browser and device you are using and what you were trying to do, so that we can give you a precise answer. Our Privacy Policy and Terms and Conditions explain how we handle personal data more generally and how to raise a complaint if you are not satisfied with our reply.
