Bonus terms & conditions apply.
About Us
This page explains who we are, how Spinking Casino is run and what you can expect from us as a player. It also sets out the checks we carry out and the safer gambling tools we keep in place.
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Who we are
Spinking Casino is an online casino for players in the United Kingdom. We bring slots, live dealer tables and jackpot games together in a single account, playable in your browser on desktop and mobile.
Our games are supplied by established studios rather than built by us. The outcome of each spin, hand or round is produced by the supplier's random number generator or, at the live tables, by the dealer and the equipment in the studio. Once a game round has started, neither we nor our staff can change the result.
We hold a gaming licence for the games we offer, and we verify the identity of every account holder. The rules that govern your account, our bonuses and our payouts are set out in full in our terms and conditions.
What we stand for
Four commitments shape how we run the site day to day.
| Commitment | What it means in practice |
|---|---|
| Fair play | Games come from licensed studios and are tested independently of us; return-to-player information is shown in each game's help screen. |
| Fast payouts | Once your account is verified, withdrawals are processed as soon as we can, by the methods and within the timeframes shown in the cashier. |
| Clear terms | Wagering requirements, game weightings and withdrawal conditions are written out before you accept an offer, not after. |
| Safer gambling | Deposit limits, time-outs and self-exclusion are available in your account settings at any time, with no questions asked. |
Our site is for adults aged 18 or over only. We take steps to prevent under-age play, including age and identity checks, and we close any account that turns out to belong to a person under 18.
How we look after players
Account verification
Before your first withdrawal, and at other points where we are required to, we ask you to confirm your identity, your address and the payment method you use. The documents we accept and how to upload them safely are listed in your account. Verification protects you against someone else using your details and helps us keep the site free of fraud and money laundering.
Secure payments and data
Deposits and withdrawals use the payment methods shown in the cashier, and card and banking details are handled over encrypted connections. Player funds are held separately from our operating accounts, and we explain how we use your personal information in our privacy policy. Questions about your data can go to privacy@casinospinking.co.uk.
Support around the clock
Our support team is available at any hour of the day by live chat on the site and by e-mail at support@casinospinking.co.uk. If something goes wrong with a game round, a bonus or a payment, tell us what happened and we will look into it and come back to you with a clear answer.
Staying in control
Gambling should stay affordable and enjoyable. You can use these tools in your account at any time:
- Deposit limits on a daily, weekly or monthly basis, with increases taking effect only after a cooling-off period.
- Time-outs that lock your account for a short break.
- Self-exclusion for a longer fixed period, during which we will not accept your deposits or send you marketing.
- Reality checks and session history, so you can see how long you have played and what you have staked.
Free, confidential help is also available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you self-exclude from all licensed online gambling sites in Great Britain in one step.
18+ only
You must be 18 or over to hold an account with us. Never gamble with money you cannot afford to lose, and stop if it stops being fun.
How to reach us
For anything to do with your account, a payment or a game, start a live chat on the site or write to support@casinospinking.co.uk. We aim to answer every e-mail promptly, and we will tell you if a query needs more time or further documents from you.
